Get the answers You Need


Can I use my own LED lights with the Showbattery™ solution?
Back to Top

Absolutely! We know the high cost of replacing lights. Therefore, simply let us know what LED light you currently have or plan to use and we will let you know which Showbattery™ solution will work for you.

Is there a minimum or maximum number of lights I can use with the Showbattery 220-24V & 12V units?
Back to Top

Showbattery 220 – 24V & 12V units contains 2 channels (one per side). Each channel contains two outputs; a 2.1 DC Jack connector option and a 2.5 DC Jack connector option. A maximum of 1 output socket can be used per channel. The output you use will depend on the size of the barrel connector you use with your LED lights. No more than 2 output sockets can be used at a time; either the two 2.1 or the two 2.5. (see instructions diagram)

However, you can plug in more than 2 lights using a daisy chain or a Y connector to a maximum of 40 watts of LED lighting per channel output socket, for a total of 80 watts per Showbattery 220-24V or 220-12V unit.

What happens if I exceed the wattage on a channel; for example, if I have 50 watts on one channel, will that overage cause that channel to fail or will the charge simply not last as long?
Back to Top

ShowBattery has a maximum of 40 watts per side (channel). If wattage load exceeds 40 watts per channel, the terminal overload protecting the 40 watt output will heat up and trip the circuit internally. Once the overload has cooled down it will reset itself.

Regarding the wattage / duration for the battery packs, is there a formula to use?
Back to Top

The calculations are:
640 / watts x 2 = # of hours

Example: 4 PAL 24 Lights will run 16 hours (640/80 watts x 2 = 16 hours)

The exception to this calculation is when lights are current regulated, and then the calculation is 450 / watts = # of hours

Example: 6 Luxor will run 7.5 hours (450 / 60 watts = 7.5 hours)

Do the lights start to dim down as the battery begins to exhaust its charge and if so, at about what percentage?
Back to Top

Current control lighting does not dim; it stays constant, but the battery will drain faster supplying the voltage to the IC chip of the current control lighting.

As voltage decreases on the constant voltage lighting, there will be gradual dimming. SGS Solutions’ PAL24 light, for example, the cut-off of 19V is at approx. 55% intensity. Our tests show that dimming begins at 40% Battery life with constant current over constant voltage.


How do we know your batteries are safe?
Back to Top

All of our batteries are certified by TÜV Rheinland’s Shenzhen battery laboratory. They are a leading provider of technical services worldwide. Founded in 1872 and headquartered in Germany, the Group employs 17,950 people across 500 locations in 65 countries. The Group’s mission and guiding principle is to achieve sustained development of safety and quality in order to meet the challenges arising from the interaction between man, technology and the environment.

They are accredited and certified by a range of international organizations, providing access services for the European, North American, Japanese, Korean, Russian, Thai and Brazilian markets, and are one of the four members of the Battery Safety Organization (BATSO).

TÜV laboratory is equipped with advanced battery performance and safety testing devices, experienced technical experts and a technical team recruited from around the world provide testing and certification services. These services ensure that the batteries conform to the relevant EU and US standards and requirements for safety, performance, storage, transportation, chemistry and electromagnetic compatibility.

What is UN38.3 certification?
Back to Top

Many countries have introduced legislation and issued guidelines and standards for the transportation of lithium battery products. Among these is the UN Transportation Testing (UN/DOT 38.3) for Lithium Batteries (section 38.3 of the ‘UN Recommendations on the Transport of Dangerous Goods - Manual of Tests and Criteria’ commonly known as UN 38.3), which has been widely adopted worldwide. The UN Manual of Tests and Criteria categorizes hazardous substances into nine classes and lithium batteries are specified as one of these. Section 38.3 specifies the testing procedures for the transport of lithium metal and lithium ion batteries and recommendations for assessing the potential for hazardous incidents during transport.

UN 38.3 has specific guidelines for transport of primary and secondary lithium cell and batteries by air, sea or land. Currently, UN 38.3 and IEC 62281 are the most commonly used standards in the world for the assessment of conditions for the transportation of lithium batteries. (IEC 62281 International Standards set by IECEE same level as UN38.3)

UN 38.3 certification also requires a factory audit of the battery manufacturer to evaluate its key production processes, quality control, quality management systems and technical capabilities.

TÜV Rheinland laboratories, which certify all of our batteries, are equipped with advanced professional facilities for testing battery performance and safety for the transport of batteries based on the UN 38.3 standards. For more information and inquiries on TUV, please call +852 21921022 or email If you have any questions regarding Showbattery's certification please contact

What is the UN38.3 Safety Report?
Back to Top

In order to ensure air transportation safety, IATA require a UN38.3 test report before you are able to transport the goods.

UN38.3 is a section of the ‘UN Recommendations on the Transport of Dangerous Goods - Manual of Tests and Criteria’, including thermal test, altitude simulation, vibration, shock, external short circuit, impact, over charge and forced discharge tests.

Does Showbattery meet UL Standards?
Back to Top

The cells contained in the Showbattery are listed to applicable UL Standards and requirements by UL. UL Listing means that UL has tested representative samples of the product and determined that it meets UL’s requirements. These requirements are based primarily on UL’s published and nationally recognized Standards for Safety.

Storage and Transport

How do I ensure safety when shipping?
Back to Top

Check that the carrier you choose has been properly certified to UN38.3 standard. A carrier who has been certified will optimize transportation safety and ensure punctual and safe delivery.

How should I store my showbattery when not in use?
Back to Top

The recommended storage temperature for most batteries is 15°C (59°F); the extreme allowable temperature is –40°C to 50°C (–40°C to 122°F) for most chemistries. While lead acid must always be kept at full charge during storage, nickel- and lithium-based chemistries should be stored at around a 40 percent state-of-charge (SoC). This level minimizes age-related capacity loss while keeping the battery in operating condition and allowing self-discharge.

What is the best way to ship Showbattery?
Back to Top

If your Showbattery is less than <100 wh (watt hour) and gross weight is less than 66 lbs (30 Kg) when packaged and is not contained in equipment but packed separately your package does not need to be shipped as UPS Dangerous Goods. Please see U.S. DOT Hazardous Materials Regulations for further details about shipping requirements. Lithium ion battery handling label and lithium ion battery safety document is required for packages containing greater than >4 cells or greater than >2 batteries. May be eligible for air service if less than > 8 cells or > 2 batteries.

If your Showbattery is greater than >100 Wh but less than or equal too ≤300 Wh and the gross weight is less than 66 lbs (30 Kg) when packaged and is not contained in equipment but packed separately, your package does not need to be shipped as UPS Dangerous Goods. Please see U.S. DOT Hazardous Materials Regulations for further details about shipping requirements. Required: Warning markings stating “Lithium Batteries – Forbidden for Transport Aboard Aircraft and Vessel,” lithium ion battery handling label, and lithium ion battery safety document. Not eligible for air service.

On-Site Usage

Can I use Showbattery in a convention center that provides electrical services?
Back to Top

There are no requirements to engage electrical services for battery related matters. Many of our customers have used Showbattery™ in convention centers that provide electrical services without any issue; including Exhibitor North America’s largest industry show venue.

Do I have to pay for electrical labour for plugging in lights to the battery?
Back to Top

We recommend reviewing all registration terms and conditions for your specific venue prior to registration. Because of the demand on the venue’s electrical services, an electrician is required when exhibitors are plugging lights and /or electrical products into the convention center outlets. When using a Showbattery™, you are not utilizing the convention center power, therefore you present no threat to tripping a breaker and the services of an electrician are not required.

Can the Showbattery be used outdoors?
Back to Top

The Showbattery is not water or moisture proof. If using outdoors it must be completely protected from the elements.

Lighting and LED's

How many LED’s watts do you recommend per 10 x 10 booth space?
Back to Top

It depends on your specific lighting requirements. For the best lighting results, please contact us and let our technical department know your set up. We will make recommendations on the best options to meet your needs.

What is the LED equivalent in light output as compared to Halogen or Florescent?
Back to Top

The LED equivalent in light output as compared to Halogen or Florescent is 100 watts to 19 watts LED.

What is the number of lumens that the lights put out?
Back to Top

Each LED watt is approximately 50 lumens.

Will your LED light brackets fit my current display system?
Back to Top

Most display systems have standard fittings that work with a variety of lights including ours. If you have a unique system we can customize a bracket to fit your current system.

How do I know when a light is current regulated?
Back to Top

For flexible LED Ribbon lighting you will have to ask your supplier if the ribbon is voltage or current regulated. The SGS Solutions Luxor strips has an IC current control chip and the SGS Solutions LED down lights has current control built into the light.

Are SGS Solutions LED's considered constant current or constant voltage?
Back to Top

The SGS Solutions PAL24 is constant voltage. The Luxor and DL4 series are constant current. Most high power LED's require constant current. ‎SMD type LED found on our PAL24 light as well as most affordable flexible ribbon on the market is constant voltage.